Support
We are happy to help.
Contact us
Write to [email protected]. Tell us what you were doing and what you saw, and we will answer as soon as we can.
Common questions
How do I delete my account?
Log in, then tap "Delete account" at the bottom of the studio. It removes your account, videos and voices for good.
How long are my files kept?
Uploaded videos and finished results are deleted after 7 days. Download what you want to keep. Voice recordings for cloning stay until you delete them or delete your account.
Which files can I upload?
MP4, MOV or WEBM videos for Narrate Video (up to 100 MB), and voice recordings as WAV or MP3 (up to 10 MB). A clear recording of 10 to 30 seconds works best.
Can I clone any voice?
No. Only your own voice, or a voice whose owner gave you permission. See our Terms.